The delivery (preparation of the package + shipping) of the ordered products will take place within 1 to 5 working days from the date of receipt of the order confirmation, unless a different date is provided due to a shortage of the goods in the central storehouse.
Remember that the orders are sent and delivered only from Monday to Friday. The estimated delivery time does not include weekends.
In the case when a particular item is temporarily unavailable or expected to arrive, the delivery of the remaining items can be suspended until replenishing the stock, which you will be informed about in advance. As soon as we have this item, the whole order delivery will be fulfilled in one shipment.
All shipments sent by us are free from any external physical defects. When receiving the products, please check in the presence of the courier whether the parcel is undamaged and there is no other external damage indicating damage in transit.
When the parcel is damaged upon the receipt, please draw up a damage report in the presence of the courier.